0124 – 2870000
X
Feedback
PathKind Labs
Covid-19 FAQs Covid-19 FAQs

FREQUENTLY ASKED QUESTIONS

Q.1: Who should get tested for 2019 – Novel Coronavirus?

As per the guidelines, if you develop any acute onset of fever and symptoms of respiratory illness such as cough or shortness of breath, you should visit your nearest health facility. The doctor will decide if you need to be tested for 2019 - Novel Coronavirus (SARS-CoV-2), depending upon your history of travel to the affected countries or contact with any suspected patients.

  • All asymptomatic individuals who have undertaken international travel in the last 14 days:
    • They should be tested only if they become symptomatic (fever, cough, difficulty in breathing).
    • All family members living with a confirmed case should be home quarantined.
  • All symptomatic contacts of laboratory confirmed cases.
  • All symptomatic health care workers.
  • All hospitalized patients with Severe Acute Respiratory Illness (fever & cough and/or shortness of breath).
  • Asymptomatic direct and high-risk contacts of a confirmed case should be tested once between day 5 and day 14 of coming in his/her contact.
    • Direct and high-risk contact include those who live in the same household with a confirmed case and healthcare workers who have examined a confirmed case without adequate protection as per WHO recommendations.
Q.2: What are the documents required for COVID–19 testing?

You are required to submit the following three documents which are mandated by the Government of India. Without these documents, the testing for 2019-Novel Coronavirus (SARS-CoV-2) is not allowed.

  1. Referring Doctor's signed prescription
  2. Government Photo ID proof (Aadhaar card/ Voter Id/ Driving license/Passport) to validate/ record the current address and contact details of the suspected patient
  3. Duly filled Clinical Information Form. This form can be downloaded from our website www.pathkindlabs.com.
Q.3: If I have symptoms and my doctor prescribes the COVID–19 test, should I also get my family tested?

As per the ICMR guidelines (20-03-20), Asymptomatic direct and high-risk contacts of a confirmed case should be tested once between day 5 and day 14 of coming in his/her contact. Direct and high-risk contacts include those who live in the same household with a confirmed case and healthcare workers who have examined a confirmed case without adequate protection as per WHO recommendations. To get tested, your family members need to be referred by the doctor and must have a valid prescription with them.

Q.4: How can I book the COVID–19 test?

To book the COVID–19 test, you can visit our website www.pathkindlabs.com and provide us with your details by filling up a small form. Our health experts will immediately contact you and schedule the sample collection from your home, post confirming the availability of a valid doctor’s prescription. You may also schedule a home sample collection by calling us at 782-784-4444.

Q.5: What is the current recommended method for testing and what kind of samples can be tested?

As of now, RT-PCR is the recommended method for testing the 2019 – Novel Coronavirus. The Nasal and Throat swab will be collected by taking due precaution.

Q.6: Can I visit any of the nearest Pathkind Labs or Collection Centers to book the test or give the samples?

No. Your safety and comfort is our utmost priority. The samples will be collected from your home by our expert Phlebotomists. For this, you need to book the test online by visiting our website www.pathkindlabs.com. You will be required to provide us with your details by filling up a small form. Our health experts will immediately contact you and schedule the sample collection from your home, post confirming the availability of a valid doctor’s prescription. You may also schedule a home sample collection by calling us at 782-784-4444.

Q.7: What kind of precautions will be taken by the Phlebotomist who will come to my home for sample collection?

Our Phlebotomists are trained to follow all safety protocols required for COVID–19 sample collection. Before getting in to your house, they will wear Disposable (single use) Personal Protective Equipment (PPE) - which comprises of a long-sleeved fluid repellent disposable gown, gloves, N95 mask, goggles, hair cover and shoe cover. Once the sample is collected, they will safely remove and dispose all personal protective equipment worn during sample collection.

Q.8: How do you transport the COVID-19 Samples?

The samples are collected in a viral transport medium (VTM) to maintain the stability. These are further transported in a cold chain.

Q.9: What are your sample packaging guidelines?

We take utmost care in packing the COVID-19 samples. These samples are packed in Triple Layer Packaging which is as follows:

  1. Primary receptacle: A labelled primary watertight, leak-proof receptacle containing the specimen. The receptacle is wrapped in enough absorbent material to absorb all fluid in case of breakage and placed in zip lock bag.
  2. Secondary receptacle: A second durable, watertight, leak-proof receptacle to enclose and protect the primary receptacle(s). Several wrapped primary receptacles may be placed in one secondary receptacle i.e thermocol box. The secondary receptacle should have sufficient Ice packs to maintain the temperature.
  3. Outer shipping package: The secondary receptacle is placed in an outer shipping package with a clear marking of sample type. Outer shipping package should be packed in Red Biohazard bag so that courier boys or lab personnel can easily identify the sample.
Q.10: What are the guidelines to share the test reports with the Government?

To comply with the Government norms and help them in maintaining COVID-19 patient data, we share all the patient reports with the defined government bodies through an online portal created by Indian Council of Medical Research (ICMR).

Q.11: By when can I get my report?

Once your sample reaches our lab, we will share the report with you within a timeframe of 48 hours. This will also be subject to the Rules and Regulations as stated by the Government.*

Q.12: How do I access my report?

Once we register your sample in our system, you will receive a login ID and password through SMS. You can access your report by visiting our website www.pathkindlabs.com and login with this ID and password. In case you find any difficulty in retrieving your report, you may reach out to us at 782-784-4444.

Q.13: How do I interpret my report?

You are advised to visit your referring doctor with the report for the final interpretation.

 
For Sahi Test Results
Book Your Appointment through our Customer Care